The Need for Custom Web Applications in the Healthcare Industry
In almost all the different industries, the necessity for more efficient management of the day-to-day activities as well as maintaining good customer relations is gaining prominence by every passing minute. Enterprises now need to gear up to make sure that they offer the best products and services to the customers, in order to ensure their survival in the long run.
Service sector and custom web applications
It is now high time for the service sector to blend with new technologies like ‘Custom web applications’ so that their burden of doing their various functions using traditional methods is reduced. Custom web applications are catered to the needs of the respective enterprise. Custom web application development companies design the application in such a way which facilitates the functions to be performed online and in an automatic manner.
The need for custom web applications in the healthcare industry
Healthcare, which is a part of the service sector industry, comprises of hospitals, clinics, laboratory, medical equipment, medical insurance and other components. The healthcare sector is predicted to grow manifold because of the increased investment towards its growth and development by both public and private sector parties. More people are opting specialized treatments for getting a cure for their ailments. Because of this, the healthcare industry comprises of a very large customer base and these customers have expectations of getting good quality services. Therefore it becomes very essential to manage the various enterprises within the sector in a more professional, organised, paperless and automated manner. This can be done by switching over the management of the different tasks online by using Custom web applications.
The reasons why custom web applications are needed in the healthcare industry are as follows –
#1. Accessibility of personal medical data by patients
Patients these days now need regular access to their health records and diagnostic reports. With the help of custom web applications, they can easily view their medical records on the ‘patient portal’. They can also update their health status on their portals from time to time.
#2. Improving the quality of services offered
Many times, hospitals find it difficult to maintain paper documents, since paper-based documents have the tendency to either get lost or tampered with and in some cases, even deteriorated with the passage of time. Custom web applications ensure electronic storage of prescriptions, medical records, and diagnostic health reports of the patients. These documents are safely stored on the application, which ensures the safety of the documents, increasing the chances of its easy accessibility by the doctors and thereby providing good quality services to the patients.
#3. Reduces cost
The healthcare industry usually allows a large chunk of its money in hiring a large number of people to enter data of the patients’ manually on paper. Also, keeping documents in a paper-based format is always a very costly affair. Using custom web applications, a limited number of employees can easily and quickly update the data of the patients on the database regularly. This helps in reducing the costs incurred in purchasing paper and also hiring employees. The same amount that is saved can be used in improving other infrastructural facilities, which can benefit the patients.
#4. Online consultations
Patients can also do online consultations, which can be done by logging into the patient portal and sending their health-related queries to the doctors. There is no need for the patients to travel to the doctors and this helps in bridging the gap of physical boundaries between the doctor and patients. This is also useful in eliminating the infrastructure cost for the healthcare sector.
#5. Better management
Custom web applications provide an organised way of managing the various functions of the healthcare industry like patient admission and discharge formalities, finance and accounts, payroll, asset management, employee management and many more. This happens with the customised online management of various tasks, thereby assisting in running the healthcare industry in a smoother manner.
Hence, the healthcare industry needs to keep up with the latest trends in technology, which can improve the quality of healthcare services rendered to the people.